Purchase Info

Shopper's Currency Converter™ by XE.com
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Free Currency Converter:
All prices displayed on this website are in Australian Dollars (AUD). At the top of each page you can select Domestic prices or International Prices. All overseas customers should press the 'International Prices' button to view the correct amount that they will be charged as these prices exclude our national Goods and Services Tax (similar to VAT). For Australian customers, please click on the 'Domestic Prices' button. These buttons are located above the first product listing on each page.

To use the free Currency Converter above, simply put the price of the product(s) you want in the 'Convert Box' (far left) and then select from 'into this type of currency' your currency. Then simply press 'Go!' and the value of the product(s) will be converted from Australian Dollars (AUD) into your currency. Too easy!

Please note that most major currencies such as the USD, EURO and GBP have a distinct buying power against the Australian Dollar.

Security and Privacy Note: Shapers Australia Pty Ltd is dedicated to providing the highest standard of security, integrity and customer care possible. www.shapers.com.au, www.shapersustralia.com.au and www.shapersaustralia.com are secure websites that use bulletproof 128-bit SSL (Secure Socket Layer) to ensure all customers can purchase with peace of mind and maximum security. For additional security, all transactions are processed offline using the latest EFTPOS facilities. A payment slip from each transaction is provided to each customer as proof of purchase along with a Tax Invoice. If you have any questions please email info@shapers.com.au

How do I Purchase from Shapers Australia?
Listed below are the various methods that customers may use to purchase from Shapers Australia from anywhere in the world. Shapers Australia services orders all over Australia and the surfing world!

As noted above: on this website prices are displayed in Australian Dollars. All international orders are free from the Australian Goods and Services Tax (GST), therefore please click on the 'International Prices' button to view the correct Australian Dollar price if you are purchasing from overseas. For Australian customers, please click on the 'Domestic Prices' button.

1. Purchase Online from our Secure Site
This the quickest solution. Simply click on the ‘add to cart’ button located next to all the products displayed on our website and follow the instructions. You may add as many product to your cart before 'checking out'. Payment can be made with Visa, MasterCard and AMEX Credit Cards. On your bank Statement, your bank will convert the purchase value of your order to your local currency or US Dollars.

Once an order is placed through Shapers Australia's secure online site, a confirmation email will be sent to the email address provided by the customer.

PAYPAL is available for all Paypal account holders.

Telegraphic Transfers are available for Australian Customers. All International Bank Wire transfers incur a 30.00 AUD charge (this is the standard charge set by Banking Institutions).

2. Phone Order
Please have your order and payment details ready. For enquires and orders please phone 07 5534 4228 (For orders within Australia) or +617 5534 4228 (For international orders).

3. Fax Orders
Please ensure that the goods ordered and quantities are clearly stated and that credit card details are provided including: Name, Type of Credit Card (Visa, MasterCard or AMEX) and the Expiry Date displayed on the card. Fax 07 5598 3392 (For orders within Australia) or +617 5598 3392 (For international orders). Please put the date and a Purchase Order Number on your fax.

4. Email Orders
Orders may be emailed to info@shapers.com.au for both domestic and international orders. Please ensure that the goods ordered and quantities are clearly stated. Payment may made be made via Direct Deposit or Credit Card. For your own security we advise customers to not to send credit card details via email. Please fax Credit Card details instead: 07 5598 3392 (For orders within Australia) or +617 5598 3392 (For international orders). Please include: Name, Type of Credit Card (Visa, MasterCard or AMEX) and the Expiry Date displayed on the card.

5. Showroom
Shapers Australia has a showroom and wholesale shop at Unit 9, Number 7 Traders Way, Currumbin, QLD, 4223. Everyone is welcome so please drop in and say hi! Please click on 'Contact Us' for maps and directions or the following link http://www.shapers.com.au/webcontent4.htm

About Freight:

Shapers Australia sells and ships products throughout Australia and all around the world. When purchasing online, customers will be displayed the estimated postage and handling charge before they proceed with their order.

For orders over 10kg’s; orders of a large dimension; or for deliveries to less frequent locations; an email will be sent detailing the recommended freight options. This policy ensures that customers receive the best-priced service in relation to their location, nature of goods ordered and delivery time needs. The order will only then be processed on confirmation from the customer.

Shapers Australia delivers to a work or home address but we do not send to a PO Box address. It is preferable to deliver to a work address to ensure that someone is there to sign for delivery as a large percentage of orders are shipped with a courier service. If you believe that someone may not be home for delivery, enter your work address to be sure.

Australian orders...

Australian orders will generally be delivered in 2-7 working days, depending on the customers location, stock availability and the nature of the product(s) ordered. Australia Post and Fastway are the general methods of shipment. For orders under 5Kg, non dangerous goods (such as resins) and are under 75cm will be dispatched using Australia Express Post Services.

To check if an item is in stock or how long it may take to process a particular order please email info@shapers.com.au.
For orders over 10kg, larger products and for deliveries to less frequent destinations in Australia, contact will be made with the customer prior to processing order in respect to freight costs and delivery timings.

Please Note: Blanks and all resins (which are classified as dangerous goods) and are sent via a third party courier and are only delivered once. If delivery is unsuccessful (due to no one at delivery address) it will be the recipients’ responsibility to collect the goods from the courier’s depot or pay for additional delivery.

New Zealand Orders...
Deliveries to New Zealand generally take 3-10 working days, dependant on customer’s location, stock availability and the nature of the product ordered. When purchasing online you will be quoted an estimated freight cost. Please note that this estimation is based on US and European orders. Where there is a difference between the actual freight cost and the estimated freight cost - you will be advised of these details for approval prior to your transaction been processed. Due to the special rates that apply between NZ and Australia we advise NZ customers to email us direct with their orders (info@shapers.com.au).

International Orders...

For International orders the freight price provided is an estimate and may vary depending on your country of origin. Where there is a difference between the actual freight cost and the estimated freight cost - you will be advised of these details for approval - prior to your transaction been processed. For further info please email info@shapers.com.au.

International orders will generally be delivered in 1-3 weeks, dependant on the customer’s location, stock availability and the nature of the product(s) ordered. To check if an item is in stock or how long it may take to process a particular order, please email info@shapers.com.au.

Shapers Australia uses a number of different postal and courier partners to ensure the best delivery service and most reasonable rate available. All international orders are registered and insured for customer’s peace of mind and confidence. If you do not want insurance then please advise, however note that that any loss or damage to the goods is the responsibility of the recipient. For urgent orders ‘EMS International Couriers’ can be arranged, please advise if you require this service prior to purchasing.

Please note that you may be subject to customs fees and import duties of the country to which you have your order shipped. We have no control over these charges and cannot predict what they may be. Any custom or duty charges are always the responsibility of the recipient. For further information please contact your local customs office.

Please note that if you have a preferred courier company that you would like used (e.g. Fed Ex, DHL, etc); email their relevant details and your account number to info@shapers.com.au Alternatively you can phone or fax through the details to Shapers Australia’s Head Office: +612 6651 6665.